Terms & Conditions

Use of Website & Services

• You agree to provide accurate and complete information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse or fraud is suspected.

Pricing & Availability

• All prices are listed in U.S. dollars (USD) and are subject to change without notice.
• Product availability may vary, and we reserve the right to limit quantities or substitute comparable products.
• In the event of pricing errors, we may cancel or adjust orders after notifying you.

Orders & Payments

• Payment must be made in full at the time of order.
• Accepted payment methods include credit/debit cards, ACH transfers, and other methods listed at checkout.
• Orders are subject to verification and approval before processing.

Shipping & Delivery

• Shipping costs and delivery times vary based on your order and location.
• Once an order is shipped, Express Wholesale Supplies is not liable for delays caused by carriers, weather, or other events beyond our control.
• Risk of loss passes to the customer once the order is delivered to the carrier.

Refund & Return Policy

Return Eligibility

To be eligible for a return:

• Items must be unused, in the same condition as received, and in original packaging.
• A receipt or proof of purchase is required.
• Return requests must be made within 30 days of delivery.

Return Process

• Contact Us at orders@expsupplies.com or +1 (734) 469-4018 to request a return authorization (RMA).
• Once approved, ship the item back with the RMA number included inside the package.
• Customers are responsible for return shipping costs, unless the return is due to our error (defective or incorrect item).

Refunds

• Refunds are processed within 7–10 business days once returns are inspected and approved.
• Partial refunds may apply if items are not in original condition.